Welcome to the OKX Platform, operated by OKX Middle East Fintech FZE, a Dubai-based entity regulated by the Dubai Virtual Asset Regulatory Authority (VARA) under license VL/23/12/003. By accessing or using OKX.com, our mobile applications, or API services (collectively, the “OKX Platform”), you agree to be legally bound by these Terms of Service (“Terms”). These Terms govern your use of all digital asset services provided, including trading, staking, margin lending, and derivatives.
Please read this document thoroughly. It outlines your rights, responsibilities, and the risks involved in using our platform. Your continued use signifies acceptance of these Terms, which may be updated periodically to comply with regulatory standards or enhance user experience.
👉 Discover how OKX ensures secure and compliant digital asset trading in regulated markets.
Understanding the OKX Platform
The OKX Platform offers an advanced digital infrastructure for users to trade, store, and manage digital assets—also known as virtual financial assets, cryptographic tokens, or cryptocurrencies. Our services are built on secure technology and designed for both retail and institutional users seeking reliable access to global crypto markets.
We provide:
- Spot trading via an automated order-matching engine
- Digital wallets for secure asset storage
- Margin and derivatives trading with leverage
- Staking and lending opportunities
- API integration for algorithmic traders
All services are subject to strict compliance protocols, including anti-money laundering (AML), counter-terrorism financing (CTF), and know-your-customer (KYC) requirements.
User Eligibility and Compliance Requirements
To use our services, you must meet specific eligibility criteria:
- Be at least 18 years old if registering as an individual
- If representing a legal entity, confirm its valid registration and your authority to bind it
- Not be suspended from prior use of the OKX Platform
- Not appear on any international sanctions list, including those issued by the UN, EU, OFAC, or UAE authorities
Additionally, we do not offer services in certain restricted jurisdictions, including:
- United States (and all territories)
- North Korea, Iran, Syria, Cuba
- Hong Kong, Singapore, Japan, France, Belgium
- Canada, UK, Ireland, Malaysia, Bangladesh
Residents of these regions cannot open new accounts or access trading functionalities.
We reserve the right to verify your identity and request documentation at any time. Failure to comply may result in account suspension or termination.
Prohibited Activities and Business Types
OKX strictly prohibits the use of its platform for high-risk or illegal activities. The following business types are not permitted:
- Unlicensed money transmission or shell banking
- Adult content, pornography, or escort services
- Sale of weapons, explosives, or controlled substances
- Gambling platforms and lottery operations
- Pyramid schemes, Ponzi structures, or multi-level marketing
- Counterfeit goods or intellectual property violations
- Market manipulation, wash trading, or insider trading
- Transactions involving darknet markets or illicit proceeds
If we detect suspicious activity linked to your account—even indirectly—we may suspend or terminate your access immediately and report findings to relevant authorities.
👉 Learn how OKX maintains market integrity through proactive risk monitoring.
Risk Disclosure: What You Need to Know
Trading digital assets involves significant risks. By using OKX, you acknowledge and accept the following:
High Volatility and Potential Losses
Digital asset prices can fluctuate dramatically within minutes. There is no guarantee of value recovery, and you may lose your entire investment. Unlike traditional securities, most digital assets lack intrinsic value or government backing.
No Investment Advice
OKX provides an execution-only platform. We do not offer financial advice, tax guidance, or recommendations on trade suitability. You are solely responsible for evaluating risks based on your experience and risk tolerance.
Irreversible Transactions
All blockchain-based transfers are final. If you send funds to an incorrect address or fall victim to fraud, recovery is typically impossible.
Technology and Cybersecurity Risks
Despite robust security measures, risks such as hacking, phishing, DDoS attacks, and software bugs exist. While we employ cold storage and multi-signature systems, we cannot eliminate all threats.
Regulatory Uncertainty
Laws around digital assets are evolving rapidly. Changes in regulation could impact asset availability, trading conditions, or even the legality of ownership in your jurisdiction.
Forks and Protocol Changes
Blockchain forks can create new assets or alter existing ones. OKX assesses each event individually but does not guarantee support for forked tokens.
Insurance Fund Limitations
An Insurance Fund helps protect against liquidation shortfalls during extreme volatility. However, during severe market stress, this fund may be depleted—meaning you could lose more than your initial deposit.
Account Management and Security Practices
Registration & Verification
You must provide accurate personal information during registration, including government-issued ID and proof of address. Any changes must be updated promptly.
Protecting Your Credentials
Never share your password, API keys, or recovery phrases. Use two-factor authentication (2FA) and avoid jailbroken devices. OKX will never ask for private keys or request fund transfers on your behalf.
Unauthorized Access
Report any suspected breach immediately. You remain liable for actions taken before notification.
Fees, Withdrawals, and Service Modifications
Transaction fees vary based on service type and are published on our Fees page. We reserve the right to adjust pricing with prior notice.
Withdrawals are processed promptly unless affected by network congestion or compliance reviews. We may delay disbursements if there's an unresolved dispute or potential violation of terms.
OKX may modify, suspend, or discontinue any service at any time—for maintenance, security upgrades, or regulatory compliance—without liability.
Frequently Asked Questions (FAQ)
Q: Can I have multiple OKX accounts?
A: No. Creating duplicate accounts violates our policies and may lead to suspension.
Q: Are my digital assets insured?
A: No. Digital assets are not covered by deposit insurance schemes. They are held in pooled custodial wallets and subject to market and operational risks.
Q: What happens if I forget my password?
A: You can reset it using your registered email or phone number. For security reasons, OKX cannot recover lost passwords directly.
Q: Does OKX report user data to tax authorities?
A: We comply with local laws where applicable. Users are responsible for self-reporting taxes related to crypto transactions.
Q: Can I trade on behalf of someone else?
A: No. Accounts must be used only by the verified owner. Proxy trading is strictly prohibited.
Q: How does OKX handle inactive accounts?
A: After six years of inactivity and failed contact attempts, unclaimed assets may be reported as unclaimed property per UAE regulations.
Legal Framework and Dispute Resolution
These Terms are governed by the laws of England and Wales. Disputes valued below AED 500,000 will first go to the DIFC Small Claims Court; higher-value disputes will proceed to arbitration under DIAC Rules in English.
We are not liable for indirect losses exceeding USD 100 or the fees paid in the last 12 months—whichever is lower. This limitation does not apply to cases involving fraud or personal injury.
👉 Start your secure digital asset journey with one of the world’s most trusted platforms.