Navigating cryptocurrency deposits on digital asset platforms can be challenging, especially for new users. This comprehensive guide addresses the most frequently asked questions about crypto deposits—covering supported coins, minimum limits, account settings, security, and troubleshooting common issues like delayed or missing deposits.
Whether you're depositing for the first time or optimizing your trading workflow, this article provides clear, accurate, and actionable insights to ensure a smooth experience.
Supported Cryptocurrencies and Blockchain Networks
Bybit supports a wide range of cryptocurrencies across multiple blockchain networks. To view the full list of supported coins and their respective deposit chains:
- Visit the Deposit page.
- Click "Recharge" to see which blockchains are available for each coin.
- Check the required number of blockchain confirmations for successful crediting.
You can also access this information via the Funds Account section or by navigating through the top-right menu on the platform.
🔍 Important: Always verify that both the coin type and blockchain network are supported. Depositing an unsupported token or using an unsupported chain may result in permanent loss of funds.
For real-time updates on deposit and withdrawal statuses across all tokens and chains, visit the official Crypto Deposit/Withdrawal Status page.
👉 Learn how to securely deposit your first crypto asset today.
Minimum Deposit Requirements
Each cryptocurrency has a minimum deposit threshold, which varies by blockchain. These thresholds help maintain network efficiency and prevent spam transactions.
To find the minimum deposit amount for a specific coin:
- Go to the Deposit page.
- Select your desired token.
- Expand the dropdown to view requirements per supported chain.
⚠️ Note: Deposits below the minimum amount will not be credited and are typically non-refundable. Always double-check the required amount before initiating a transfer.
Changing Your Deposit Destination: From Funding to Unified Trading Account
By default, deposits are routed to your Funding Account. However, you can choose to direct them to your Unified Trading Account, allowing immediate use in spot, futures, or margin trading without manual transfers.
How to Change Your Deposit Destination:
- Navigate to the Deposit page.
- Look for the account selection option (usually near the top).
- Switch from "Funding Account" to "Unified Trading Account."
- Alternatively, adjust this setting in Settings > Deposit Preferences.
After changing, all future deposits will go directly to your unified balance—streamlining your trading process.
Locating Your Deposit History
To review past transactions:
- On desktop: Go to Assets > History > Deposit Records (top-right corner).
- In the app: Tap Assets > Funds > Deposit History.
All completed, pending, and failed deposits are logged with timestamps, transaction IDs (TXIDs), and status indicators.
Why Isn’t My Deposit Showing Up?
Even after receiving a confirmation email, funds might not appear immediately. Here are the most common reasons:
1. Pending Blockchain Confirmations
Each coin requires a certain number of confirmations before it’s credited. For example:
- BTC: 2 confirmations
- ETH: 30 confirmations
- USDT (ERC-20): 16 confirmations
Check the required confirmations on the deposit page under “Arrival Details.”
2. Missing or Incorrect Tag/Memo
Some tokens—like XRP, EOS, RUNE, and XYM—require a Tag or Memo to route funds correctly. If omitted or entered incorrectly:
- The deposit may fail.
- Funds could be lost permanently.
✅ Solution: Always copy your unique Tag/Memo from the deposit interface. If you made a mistake, submit an Asset Recovery Form immediately.
3. Smart Contract Deposits
Not all tokens support smart contract-based transfers:
- ✅ ETH via ERC-20 smart contracts deposited after December 7, 2023 (block 18732750) are auto-credited within 24 hours.
- ❌ Other tokens (e.g., USDT-TRC20, AVAX-C-Chain, BNB-BSC) must be sent via direct transfer—not through smart contracts.
If funds were sent incorrectly, file a request via the Asset Recovery Form.
4. Unsupported Coin or Chain
Depositing unsupported assets carries high risk:
- Bybit may attempt recovery—but success is not guaranteed.
- A service fee applies.
- In many cases, funds are unrecoverable.
Always confirm support status before sending any transaction.
Security: Are My Deposited Assets Safe?
Yes. Bybit employs industry-leading security measures to protect user funds:
- 🔐 Cold Wallet Storage: Over 95% of user assets are stored offline in multi-signature cold wallets.
- 🔗 Segregated Accounts: User deposits are kept entirely separate from company operating funds.
- 🛡️ Withdrawal Verification: Every withdrawal undergoes strict authentication protocols, including two-factor verification and IP monitoring.
Only a small portion of assets is kept in hot wallets for liquidity purposes. Bybit prioritizes user safety above all else.
For additional protection tips, see our guide on securing your account against unauthorized access.
👉 Discover best practices for secure crypto storage and management.
Address Risk Verification (VIP Feature)
VIP users can assess the risk level of external wallet addresses before depositing:
- Access the Deposit page.
- Click "Verify Deposit Source Address Risk."
- Enter the wallet address and select the blockchain.
- Receive a risk assessment based on known threat databases.
🔍 Limitations:
- Results depend on real-time blockchain intelligence and may not reflect recent threats.
- Weekly query limits apply based on VIP level:
| VIP Level | Weekly Queries |
|---|---|
| VIP 1 | 4 |
| VIP 2 | 5 |
| VIP 3 | 6 |
| VIP 4 | 7 |
| VIP 5 | 8 |
| VIP Supreme | 10 |
Queries reset every Sunday at 00:00 UTC.
Managing Multiple Wallet Addresses
You can generate up to 20 unique ERC-20 deposit addresses for enhanced privacy and organizational control.
How to Create & Manage Addresses:
- Go to Deposit > Address Book.
- Generate new addresses under the ETH/ERC-20 network.
- Label each address for easy identification.
- Set one as your default (preferred) address.
📌 Note: Once created, addresses cannot be deleted. Ensure app version is at least 4.28.5 for full functionality.
Understanding Pending Assets
"Parking" or "pending" assets refer to deposits that have arrived on-chain but exceed daily inflow limits set by Bybit for operational stability.
These assets:
- Appear under Pending Assets in your Funds section.
- Are locked from trading or withdrawal until released.
- Unlock automatically at 00:00 UTC daily, up to the chain-specific limit.
For example:
- Daily USDT on Arbitrum limit: 100,000
- If you deposit 300,000 USDT, 100,000 unlocks per day over three days.
⚠️ You’ll receive email and in-app alerts when hitting the cap. A ⚠ icon appears next to affected records.
What If My Deposit Is Flagged as High Risk?
If a deposit is marked “Source Abnormal” under Pending Assets, follow these steps:
| Status | Action |
|---|---|
| Pending Appeal | Click Appeal to submit verification documents. |
| Under Review | Wait up to 48 hours; status updates via email and dashboard. |
| Appeal Success | Funds become withdrawable immediately. |
| Appeal Failed | Final decision; no further appeals allowed. |
This system helps combat money laundering and protects platform integrity.
Service Suspensions & Notifications
If a particular coin or chain is temporarily unavailable for deposit:
- You’ll see a "Service Suspended" notice.
- Use the Set Reminder feature on the Deposit page to get notified when service resumes.
- Alternatively, monitor the Deposit/Withdrawal Status page for updates.
Reminders ensure you don’t miss opportunities once services are restored.
Frequently Asked Questions (FAQs)
Q: Can I recover a deposit sent to an unsupported network?
A: Recovery is possible in some cases, but not guaranteed. Bybit may assist for a fee, but permanent loss is likely if the network isn’t supported.
Q: Do I need a Tag/Memo for all coins?
A: No—only specific tokens like XRP, EOS, and RUNE require Tags/Memos. For others (e.g., BTC, ETH), omitting it won’t cause issues.
Q: How fast do deposits arrive?
A: Most deposits appear within minutes once blockchain confirmations are met. Delays occur due to network congestion or insufficient fees.
Q: Why does Bybit have daily deposit limits?
A: Limits enhance security and system stability during peak traffic periods. Excess amounts unlock gradually each day.
Q: Can I speed up pending asset release?
A: No—unlocking follows a fixed schedule based on UTC time. You can withdraw unlocked portions after each reset.
Q: Is there a way to test a small deposit first?
A: Yes! Always perform a test transaction with a small amount before sending large volumes—especially on new chains.
👉 Start practicing safe deposits with trusted tools and platforms.